PRIVACY POLICY
Last Updated: August 25, 2026
KANU respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, make a reservation, dine with us, communicate with us, or opt in to receive marketing communications.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Name
Email address
Mobile phone number
Birthday
Anniversary date
Reservation details
Special occasions
Dining preferences and dietary restrictions
Special requests or other information you provide when making a reservation
Information submitted through forms on our website or directly to our staff
When you make a reservation or use services provided through a third-party platform, that provider may collect additional information in accordance with its own privacy policy.
How We Use Your Information
We may use the information we collect to:
Create, manage, confirm, and modify reservations
Send reservation confirmations, reminders, waitlist notifications, and other service-related communications
Respond to questions and customer service requests
Recognize birthdays, anniversaries, and other special occasions
Personalize your dining and guest experience
Send promotional offers, restaurant updates, specials, and event announcements when you have opted in to receive marketing communications
Maintain and improve our website, services, and restaurant operations
Comply with applicable legal and regulatory requirements
Reservations and Service Communications
When you provide a mobile phone number or email address while making a reservation, we may use that information to communicate with you about your reservation, including confirmations, reminders, changes, waitlist notifications, and other information necessary to provide the requested service.
Providing your mobile number for a reservation does not, by itself, enroll you in KANU's promotional SMS marketing program.
SMS/Text Message Marketing
You will receive promotional SMS/text messages from KANU only when you have provided the appropriate consent to receive such communications.
Promotional messages may include restaurant news, events, specials, offers, birthday or anniversary promotions, and other KANU marketing communications.
Consent to receive marketing text messages is not a condition of making a purchase or reservation.
Message frequency may vary. Message and data rates may apply.
You may opt out of promotional text messages at any time by replying STOP. For assistance, reply HELP.
For more information about our text messaging program, please review our SMS Terms & Conditions.
Mobile Information Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
We may use service providers that assist us in operating our business and delivering communications on our behalf. Such providers may process information only as necessary to perform services for KANU and not for their own independent marketing or promotional purposes.
Birthdays, Anniversaries, and Special Occasions
If you voluntarily provide your birthday, anniversary date, or information about another special occasion, we may use that information to personalize your experience with KANU.
If you have separately opted in to receive marketing communications, we may also use this information to send birthday offers, anniversary offers, special promotions, or other relevant communications.
Providing birthday or anniversary information does not, by itself, constitute consent to receive promotional SMS messages.
How We Share Information
We may disclose personal information to service providers that help us operate our website, manage reservations, process transactions, communicate with guests, provide analytics, or perform other services on our behalf.
We may also disclose information when required by law, regulation, legal process, or governmental request, or when reasonably necessary to protect the rights, safety, or property of KANU, our guests, or others.
We do not sell mobile information or provide mobile information to third parties or affiliates for their own marketing or promotional purposes.
Third-Party Services
KANU may use third-party platforms and service providers for services such as:
Online reservations
Website hosting
Payment processing
Email communications
SMS/text communications
Website analytics and related business services
These providers may process information as necessary to provide their services and may maintain their own privacy policies and terms.
Cookies and Website Information
Our website may use cookies and similar technologies to operate properly, understand website usage, remember certain preferences, and improve website functionality and performance.
You may be able to manage or disable certain cookies through your browser settings.
Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
Your Choices
You may choose not to provide certain personal information, although doing so may affect your ability to use certain services.
You may unsubscribe from promotional emails by using the unsubscribe option contained in those communications.
You may opt out of promotional SMS/text messages at any time by replying STOP.
Opting out of promotional messages does not necessarily prevent us from sending non-marketing communications that are necessary to manage a reservation or provide a service you requested.
Children's Privacy
Our website and marketing communications are not intended to knowingly collect personal information from children under the age of 13. If we become aware that we have collected such information without appropriate authorization, we will take reasonable steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements.
Any updates will be posted on this page, and the "Last Updated" date will be revised accordingly.
Contact Us
If you have questions about this Privacy Policy or KANU's privacy practices, please contact us using the contact information provided on our website.
KANU
3628 Broadway
New York, NY 10031
Phone: (917) 410-4127